Responsible Gaming

Long88 Responsible Gaming – Play Safe in Malaysia

Online gaming should be enjoyable entertainment, not a source of stress. long88 provides a full suite of self-control tools so you always play in a safe, healthy, and controlled manner.

Full Protection 18 Years and Above Self-Control Available
long88's Commitment

Safe Entertainment, Happy Players

Long88 believes that the enjoyment of gaming should be balanced with awareness and personal responsibility.

Since day one, long88 has placed player wellbeing at the heart of every platform decision. We understand that every player comes from a different background — some play purely for fun on weekends, while others make it part of their daily routine.

Whatever your motivation, long88 wants to ensure your gaming experience remains positive at all times. That is why we have developed a range of easy-to-use self-management tools, clear educational content, and a caring support team ready to help anyone who needs it.

Self-Control Tools Deposit Limit Self-Break Self-Exclusion
18+
Minimum Age
24/7
Support Available
5+
Self-Control Tools
Players First
Protection Features

Self-Control Tools Provided by long88

All these tools are free and can be self-activated directly from your account

Deposit Limit

Set a daily, weekly, or monthly deposit limit according to your financial capacity. Once the limit is reached, the system will automatically block additional deposits until the period resets.

Playing Time Limit

Control how long you want to play each day. Once the time limit is reached, the platform will send a reminder and automatically end your gaming session.

Self-Break

Need a short break? Activate self-break mode for anywhere from 24 hours up to 6 months. Your account will be temporarily inactive and you will not be able to log in during this period.

Self-Exclusion

For those who feel that gaming has had a serious impact on their lives, the self-exclusion option is available. The account will be permanently closed and cannot be reopened.

Loss Limit

Set the maximum loss amount you are willing to accept in a day, week, or month. This feature helps you stay within budget and avoid unplanned losses.

Account Activity Review

Track your full history of gameplay, deposits, and withdrawals at any time. Full transparency helps you understand your playing habits and make smarter decisions.

Recognise the Signs

Signs of Problem Gambling

Early identification is the first step toward a healthier life

Problem gambling does not develop overnight – it grows gradually and is often unnoticed by the individual or those around them. long88 encourages every player to always be honest with themselves and recognise the early signs before the situation becomes serious.

Playing to Escape Problems

Using gaming as a way to escape work stress, family problems, or persistent feelings of sadness.

Borrowing Money to Play

Borrowing money from family members, friends, or using a credit card to fund playing.

Unable to Stop Even When You Want To

Have tried to stop or cut back on gaming multiple times but were unsuccessful despite the intention to do so.

Lying About Playing Activity

Hiding how much time or money you spend playing from your partner or family.

Chasing Losses

Continuing to play to "win back" money that has been lost, often ending up with even greater losses.

Check Yourself

Quick Self-Assessment

Answer the following questions honestly to assess your playing habits

1

Have you ever played longer or spent more than you originally planned?

2

Do you feel restless or irritable when trying to cut down or stop playing?

3

Have you neglected work, family, or study responsibilities because of gaming?

4

Have you ever sold belongings or borrowed money to get extra funds for playing?

5

Do you often find yourself thinking about how to get money for playing?

6

Have people close to you ever expressed concern about your playing habits?

If you answered "Yes" to two or more of the questions above, these may be early signs that gaming is starting to affect your life. We encourage you to contact the long88 support team or seek professional help.

Step-by-Step Guide

How to Activate Self-Control Tools on long88

Simple, fast, and self-service — no assistance required

1
Login to Your long88 Account

Log in to your account using your registered username and password. Make sure you access the platform through the official long88.onl website only.

2
Go to Account Settings

Click the profile icon in the top right corner, then select "Settings" or "Account Controls" from the dropdown menu.

3
Select the "Responsible Gaming" Section

Find the tab or section labelled "Responsible Gaming" or "Self-Control" in your account settings.

4
Choose the Right Tool

Choose the control tool you need — deposit limits, time limits, self-break, or self-exclusion — and set values that suit your needs.

5
Confirm and Save Settings

Review your selections and confirm. Limit settings take effect immediately. Changes to increase limits require a waiting period of 24 to 72 hours as an added layer of protection.

Self-Control Tools Available

Adjustable Deposit Limit

Set a deposit limit from RM50 to RM10,000 on a daily, weekly, or monthly basis. Limits can be reduced immediately but require 48 hours to increase again.

Play Time Reminders

Receive automatic notifications when you have been playing for 30 minutes, 1 hour, or a duration you set yourself — so you never lose track of time.

Flexible Self-Break

Choose a break period of 1 day, 1 week, 1 month, or up to 6 months. During this period, all marketing communications will also be paused.

Permanent Self-Exclusion

A last resort for those who need serious help. The account is permanently closed and all remaining balances will be returned after review is complete.

Player Guide

Core Principles of Healthy Gaming

Make gaming your entertainment, not your burden

long88 Responsible Gaming Guide

Playing at long88 should be a fun and entertaining experience. To help ensure this, we share a few simple guidelines you can practise every time you play:

  • Set a gaming budget before starting your session. Decide how much you are willing to spend and stick to that amount regardless of game outcomes.
  • Think of the money you spend as the cost of entertainment. Just like paying for a movie ticket or dining out — the money spent is for the experience, not an investment.
  • Never chase your losses. If you experience a loss, accept it and end the session. Chasing losses almost always leads to even greater losses.
  • Take regular breaks. Stand up, stretch, drink some water, and take a short rest at least every 45 minutes during your gaming session.
  • Never play when you are emotionally unstable. Avoid playing when you are angry, sad, stressed, or under the influence of alcohol. Decisions made in an emotional state rarely lead to good outcomes.
  • Balance your time between gaming and your social life. Make sure gaming does not replace time with family, friends, or healthy activities like exercise.
  • Understand that the odds always favour the house. Casino games are designed with a mathematical advantage in favour of the platform. Understanding this is key to playing with realistic expectations.

long88 Tip: Players who set a budget and time limits before playing report a more positive experience and rarely feel regret after a session. Try it today!

Minor Protection

Long88 takes child protection very seriously. Our platform is intended for individuals aged 18 years and above only. Some of the measures we have implemented:

  • Age verification is mandatory during registration using official Malaysian identity documents.
  • A strict KYC process to verify user identity before the first transaction is permitted.
  • An automated detection system to identify accounts that may be used by underage individuals.
  • Immediate account closure and fund return if an underage user is detected.

If you are a parent or guardian, we encourage you to use parental control software on shared devices to prevent children from accessing gambling websites.

Gaming Risk Assessment

How well are you following healthy gaming practices?

Set your budget firstVery Important
Take a break while playingImportant
Avoid chasing lossesCritical
Playing time limitRecommended
Review account historyWeekly

Get Help Now

If you or someone you know needs help, please contact the long88 support team or the following support organisations:

long88 Support
24/7 Live Chat on platform
Talian Kasih
15999 – Malaysia National Social Services Helpline
Befrienders Malaysia
03-7627 2929 – 24-hour emotional support

All support requests you submit to long88 are strictly confidential and will not be shared with any third party.

FAQ

FAQ – Responsible Gaming

Answers to the most frequently asked questions by long88 players

Login to your long88 account, go to Account Settings, then select the "Responsible Gaming" section. There you can set daily, weekly, or monthly deposit limits according to your means. Limits set will take effect immediately. If you wish to increase your limit, a 48-hour waiting period applies as a protective measure.

A self-break is a temporary option that lets you pause your gaming activity for a set period — from 1 day up to 6 months. Once the period ends, your account will be automatically reactivated. Self-exclusion, on the other hand, is a permanent decision where your account is fully closed and cannot be reopened. This option is for those who need more serious help and wish to permanently disconnect from the platform.

No. To protect players, any request to increase a deposit limit requires a waiting period of 48 to 72 hours before it takes effect. This is a "cooling-off" period that gives you time to reconsider the decision. Reducing a limit, however, can be done immediately with no waiting period.

Your account balance remains safe throughout your self-exclusion break. Your funds will not be lost and no deductions will be made. You can contact the long88 support team if you wish to make a withdrawal during the self-exclusion period – we will assist in processing the request after identity verification.

long88 applies a strict age verification process during registration, including Malaysia MyKad identity document checks. KYC (Know Your Customer) verification must be completed before any deposit or withdrawal is permitted. Our system also continuously monitors for suspicious activity. Accounts suspected of being owned by underage users will be immediately suspended and investigated.

You can reach the long88 support team via 24/7 live chat on our platform – all conversations are completely confidential. In addition, Talian Kasih 15999 is a national social service that can provide referrals to counsellors and specialists. Befrienders Malaysia at 03-7627 2929 also offers round-the-clock emotional support. The most important first step is having the courage to acknowledge the problem and seek help – and you don't have to go through this alone.
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Play Smart, Win Happy

Join long88 today and enjoy a safe, fair, and responsible online entertainment experience. Our self-control tools are always here to help you play at your best.

By registering, you agree to the Terms and Conditions as well as Responsible Gaming Policy long88.

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